At OMG Bet, your personal data belongs to you. This policy explains exactly what information we collect, why we collect it, how we use it, and what rights you have over it. We've written it in plain language — because you deserve to know what's happening with your data, not just tick a box.
Before you read the full policy, here's a plain-language summary of the most important points.
OMG Bet collects personal data that is necessary to operate your account, process payments, and comply with legal obligations. We don't collect data for the sake of it.
Your personal information is never sold to third parties for marketing or advertising purposes. Full stop. We share data only where legally required or where it's necessary to operate the platform.
All data is stored on encrypted servers with SSL protection across the entire platform. We apply strict access controls so only authorised personnel can access your information.
You have the right to access, correct, or request deletion of your personal data at any time. Contact our support team and we'll handle your request promptly and without hassle.
We use cookies to keep you logged in, remember your preferences, and understand how the platform is used. You can manage cookie preferences from your browser settings at any time.
We only send you marketing communications if you've opted in. You can unsubscribe from promotional emails at any time using the link in any email we send you.
OMG Bet is an online betting and gaming platform operated at omg-bet.app, designed specifically for players in Bangladesh. When this Privacy Policy refers to "OMG Bet", "we", "us", or "our", it means the operator of the omg-bet.app platform.
OMG Bet acts as the data controller for the personal information you provide when registering and using the platform. This means we are responsible for deciding how and why your personal data is processed. If you have any questions about how we handle your data, you can reach us at [email protected].
This Privacy Policy applies to all users of the OMG Bet website and mobile app. By registering an account or using the platform, you confirm that you have read and understood this policy.
OMG Bet collects personal data in two main categories: information you provide directly, and information we collect automatically when you use the platform.
Information you provide directly:
Information we collect automatically:
Note: We do not store full payment card numbers. Payment transactions are processed through secure third-party payment processors who handle sensitive financial data under their own security standards.
OMG Bet collects your personal data through the following channels:
Every piece of data we collect has a specific purpose. OMG Bet does not process personal data without a clear reason. The table below outlines the main purposes for which we use your data:
| Purpose | Data Used |
|---|---|
| Creating and managing your account | Name, email, date of birth, phone number |
| Processing deposits and withdrawals | Payment method details, transaction history |
| Identity verification (KYC/AML compliance) | Government ID, address, date of birth |
| Fraud prevention and security monitoring | IP address, device data, login history, transaction patterns |
| Providing customer support | Account details, support chat and email history |
| Sending promotional communications (opt-in only) | Email address, phone number, game preferences |
| Responsible gaming monitoring | Gameplay activity, session data, deposit history |
| Platform improvement and analytics | Anonymised usage data, navigation patterns |
| Legal and regulatory compliance | All relevant personal and transaction data |
We will never use your personal data for purposes that are incompatible with those listed above without first obtaining your explicit consent.
OMG Bet processes your personal data on the following legal grounds:
OMG Bet does not sell your personal data. We share data only in the following limited circumstances:
All third parties who process data on behalf of OMG Bet are required to handle that data securely and only for the specific purpose for which it was shared. We do not permit third parties to use your data for their own marketing purposes.
OMG Bet uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit a website.
We use the following types of cookies:
You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the platform. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.
OMG Bet retains your personal data for as long as is necessary to fulfil the purposes outlined in this policy, or as required by applicable law. The following general retention periods apply:
When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.
Please note: Even if you close your OMG Bet account, we are legally required to retain certain records for the periods specified above. This is not optional — it is a regulatory requirement that applies to all licensed gaming operators.
As a user of OMG Bet, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected]. We will respond to all requests within a reasonable timeframe.
Request a copy of all personal data we hold about you.
Ask us to correct any inaccurate or incomplete data.
Request deletion of your data where there is no legal reason to retain it.
Ask us to limit how we use your data in certain circumstances.
Receive your data in a structured, machine-readable format.
Object to processing based on legitimate interests, including direct marketing.
OMG Bet takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, or misuse:
Despite these measures, no online platform can guarantee absolute security. If you suspect that your account has been compromised, contact our support team immediately at [email protected] so we can take prompt action to protect your account.
OMG Bet is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you are not permitted to register an account or use any part of the OMG Bet platform.
If we become aware that we have inadvertently collected personal data from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on our platform, please contact us at [email protected] so we can investigate and act accordingly.
18+ Only: OMG Bet uses age verification checks during registration and at the withdrawal stage to prevent underage access. Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms.
OMG Bet may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make changes, we will update the "Last Updated" date at the top of this page.
For significant changes that materially affect how we use your data, we will notify registered users via email or an in-platform notification before the changes take effect. Your continued use of OMG Bet after any update constitutes your acceptance of the revised Privacy Policy.
We recommend reviewing this page periodically so you are always aware of how your data is being handled. If you have any concerns about changes to this policy, contact our support team before continuing to use the platform.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way OMG Bet handles your personal data, please get in touch with us. Our team is available 24/7 and will respond to all privacy-related enquiries promptly.
For data access or deletion requests, please email us with the subject line "Data Request" and include your registered email address. We aim to respond to all data-related requests within 72 hours.